When you don’t have the time, availability, or ability to see a therapist in person; online sessions can be useful to get the support you need in a way that fits your life. Teletherapy means accessing counseling through technology rather then going in person. There are 2 ways that we offer teletherapy: 1) video sessions and 2) phone sessions. For video sessions, we use a HIPAA compliant and secure video conferencing platform, Doxy.me, to make online therapy convenient and confidential. All you need is a comfortable private space, good internet, and smart phone, tablet, laptop or personal computer and we’ll talk together! You simply click on the link that we send and our session will begin.
Who Can Benefit From TeleTherapy?
Anyone! Teletherapy may be especially helpful for clients who:
- Live in areas with few mental health providers
- Have irregular schedules
- Travel frequently
- Have medical issues that limit mobility (e.g., pain etc.)
- Who need to remain close to home (childcare etc.)
What Technology Is Needed for TeleTherapy?
Virtual visits are conducted using a secure, web-based, HIPAA-compliant platform. Clients will need:
- A reliable high-speed internet connection
- A desktop, laptop, tablet or cell phone.
- A quiet, private space for the appointment
Are There Other Requirements?
Yes. Clients must be physically located in Illinois at the time of the appointment. Clients may be asked to confirm their location at the start of each session.
Virtual visits are not appropriate for all clients. Depending on medical history, symptoms and complexity, we may determine that in-person visits are necessary for optimal care.
Will Insurance Cover Teletherapy?
Most insurance plans cover TeleTherapy services.
Protecting Your Privacy
We use Doxy.me for teletherapy. Doxy.me is a telemedicine platform designed for healthcare providers and mental health practices. They are HIPAA compliant and offer a secure platform, video conferencing, and virtual waiting room features. Doxy.me works in-browser on most devices with no downloads or installations required. To begin a telemedicine visit, patients click on a personalized room that will be emailed by the provider at the time of scheduling. Doxy.me uses high call quality for HD video conferencing sessions. Additionally, the Doxy.me platform features live chat functionalities within its interface, where patients can communicate with providers via text.
Let’s find some time to talk. We can schedule you for a free 15-minute phone consultation so that we can learn what you need and if online therapy is the right fit for you! If you are interested in scheduling a free consultation to see if online counseling would be a good fit for you.
* Please note: Virtual visits are not appropriate for all clients.